BNY Mellon hiring "Application Support Analyst" for freshers B.E/B.Tech/B.Sc/MCA graduates, Pune- November 2014

                                                        
JOB POSTED DATE:  28 November 2014

COMPANY NAME:    BNY MELLON

COMPANY PROFILE:   

                      BNY Mellon is a global financial services company focused on helping clients manage and service their financial assets, operating in 36 countries and serving more than 100 markets. BNY Mellon is a leading provider of financial services for institutions, corporations and high-net-worth individuals, providing superior asset management and wealth management, asset servicing, issuer services, clearing services and treasury services through a worldwide client-focused team. BNY Mellon is the corporate brand of The Bank of New York Mellon Corporation. 

COMPANY WEBSITE:  www.bnymellon.com

FIELD OF WORKING:  IT/Software Industry

JOB ROLE/POSITION: Application Support Analyst

JOB ID:  1413531

SALARY OFFERED: Best in Industry

JOB LOCATION: Pune

LAST DATE:  ASAP

REQUIRED QUALIFICATION: B.E/B.Tech/B.Sc/MCA

EXPERIENCE REQUIRED: 0-2 Years

CANDIDATE PROFILE: 

• Candidate should possess Minimum  Bachelors Degree in Engineering (preferably Engineering, Computer Science, Math or Physical Science) or MCA.
• Customer Service Skills and Communication skills, A + Hardware background, Phone support experience, Understanding Network terminology, familiarity with Win XP, Win 7 & Server 2003 & 2008. 
• Candidates should have 0-2 years experience required.

JOB DESCRIPTION: 

• The IT Support Analyst 1 field Help Desk calls from user base and creates the initial record of the request; resolves all Level One end-user problems over the phone; passes all Level Two and Three requests on to a senior member of the team; and contacts third-party vendors for warranty service repair. 
• Identifies, diagnoses, and resolves Level One problems for users of personal computer software PDA s and hardware, network, the Internet and new computer technology. 
• Provides one-on-one end-user problem resolution over the phone for District approved Personal Computer (PC) software. 
• Set up, and assists in the configuration of end-user PC desktop hardware, software and peripherals. 
• Diagnoses and resolves end-user network or local printer problems, PC hardware problems and mainframe, e-mail, Internet, dial-in, and local-area network access problems. 
• Coordinates timely repair of PC computer equipment covered by third-party vendor maintenance agreements. 
• Performs minor desktop hardware repair for PC computer equipment and peripherals that are not covered by third-party vendor maintenance agreements. 
• Helps install local area network cabling systems and equipment such as network interface cards, hubs and switches. Monitor and support critical network systems to assure uptime. 
• Emergency response for UPSelectrical failures. 

APPLY MODE: Online

HOW TO APPLY:

            Interested and eligible candidates apply this position in online as soon as possible(before the link expires)

TO APPLY: Click here

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